FAQ - Your Questions Answered

Who is the tenant?

Rent Guaranteed is your tenant! therefore you have the benefit of having a trusted and reliable, respected local company to deal with, one who assume all of the contractual responsibilities.


How long and when does the contract start?

The contract length can be anytime between 1-5 years. We can often start our agreement within days of the first contact and the payments are made in advance and the first payment is made upon signing the agreement.


Is the contract renewable

We will contact you 12 weeks prior to the end of the annual/yearly contract with an offer to renew a new 12 onth contract or the option of having the property returned to you


How does it work?

We effectively become your tenant, guaranteeing you a fixed annual rental income regardless of whether the property is empty or the tenant stops paying. We then sub-let the property, taking great care in selecting the right kind of tenants because if they stop paying, leave suddenly or damage the property we take the financial hit rather than you.


What areas do you cover?

We cover the vast majority of the UK


Is it an insurance policy?

No. Our service truly provides you with guaranteed rent 52 weeks of the year. Unlike other products on the market, we do not charge any premiums and we do not have any exclusions or clauses that may restrict your ability to actually receive continuous rent. If you are tempted by Guaranteed rent insurance or landlord insurance coverage we encourage you to carefully read all the fine print first.


How can you guarantee the internal condition of the property?

When we sub-let the property we take the normal deposit from the tenant which is then registered with one of the approved deposit protection services. When the tenant checks out, the deposit is used to cover the cost of damages that might have been incurred.


How is the rent you offer me calculated?

We look at the market rate for your property and offer you a monthly rental value that is marginally less than we would hope to charge a sub-tenant but completely removes all of the risk and hassle involved in more traditional lettings options.


How long does the contract run for?

Depending on the office, we can offer contract periods of anywhere from 12 months upwards. Contracts can easily be renewed either on a rolling basis or even online using our portfolio manager service.


What are the benefits of Guaranteed Rent to me as a landlord?

No void periods, No rent arrears, No commission set up fees, renewal fees or any other 'hidden extras'. No need to deal with the tenants at all We can be flexible with payment dates, contract terms & start dates


What do I do next?

You can request an appraisal of your property. The details will be sent through to the closest office to your property and you will be contacted to either arrange for an appointment or to receive further information. Alternatively you can locate your local office & contact them directly.


Is it for me?

The right choice of letting service for each landlord essentially depends on the level of responsibility and risk that they are prepared to take. Our Guaranteed rent best suits landlords who want the financial stability of knowing what their rental income will be each month but without having any responsibility for its upkeep.